For your convenience, some of our current policies that you may have questions about can be found here. Please check back periodically for updates. For questions on policies not found here, please contact the office for more information.
Your patient records are confidential and no information concerning you as apatient will be released without your written consent with few exceptions listedin the HIPPA Notice of Privacy Practices. Disclosure of your medical informationto other providers, attorneys, family members or anyone else must berequested and will require you to sign a release of information. Please refer theHIPAA notice you signed for more detailed information regarding your medical records. By using your insurance, you consent to sharing medical information with your insurance company. This may include but is not limited to a DSM and/or ICD-10 diagnostic code, psychiatric evaluations and psychotherapy notes.
Your patient records are confidential and no information concerning you as apatient will be released without your written consent with few exceptions listedin the HIPPA Notice of Privacy Practices. Disclosure of your medical informationto other providers, attorneys, family members or anyone else must berequested and will require you to sign a release of information. Please refer theHIPAA notice you signed for more detailed information regarding your medical records. By using your insurance, you consent to sharing medical information with your insurance company. This may include but is not limited to a DSM and/or ICD-10 diagnostic code, psychiatric evaluations and psychotherapy notes.
Except in the case of emergencies, missed appointments that were not cancelled in advance with at least 24-hour notice will be subject to a fee. The fee for less than 24 hours' notice for the first no show/late cancellation of a follow up appointment is $100, additional no show/late cancellations will be charged at $150. Missed appointments of 3 or more may result in discharging from psychiatric treatment and services. Missed initial assessments/first visits will be charged the full treatment fee.
While electronic communication is convenient, please do not communicate personal related information via text messaging or email. These communications are not protected and cannot be guaranteed to maintain your privacy as there is a risk of third parties gaining access to your information. The most secure way to communicate with your provider is in person or through direct messaging in the patient portal.
Medication refills are handled during scheduled appointments. You are encouraged to keep your regularly scheduled appointments to avoid a $45 associated fee for medication requests handled outside of appointments. If you need a medication refill between appointments, please direct message your provider through the patient portal. Please allow a minimum of 3 business days for refill requests to be handled appropriately. We no longer accept fax requests for medication refills from your pharmacy as we receive numerous computer-generated requests that are not valid.
In the case that your appointment is conducted via telehealth, please follow appropriate guidelines:
1. Be in a private location.
2. Be sure you have a strong Wi-fi connection.
3. Be focused on your appointment.
4. Be in the state of Maryland.
Telehealth appointments will not be conducted while you are driving a vehicle, are not in a private location, or are not in the state of Maryland. It is your responsibility to be sure you have access and a good connection to your appointment prior to being seen. If you are unable to be seen for these reasons, you will need to be rescheduled and will be charged a NO SHOW/Late Cancellation Fee. Telehealth clients seen remotely are also required to have access to a scale and blood pressure cuff for monitoring vital signs to be reported at visits.
